Up all night working the phone, calling the lost bag call center, but nobody gives me a straight story. The one consistent answer: call later. I must compliment them, they are quite nice and they seem to have been trained to deal with frustrated people, and since they aren't the baggage handlers, there's no need for me to vent my frustration on them. They're trying. But that's where the problem is, THEY'RE NOT THE BAGGAGE HANDLERS.
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Matt Reyes: Baggage
Up all night working the phone, calling the lost bag call center, but nobody gives me a straight story. The one consistent answer: call later. I must compliment them, they are quite nice and they seem to have been trained to deal with frustrated people, and since they aren't the baggage handlers, there's no need for me to vent my frustration on them. They're trying. But that's where the problem is, THEY'RE NOT THE BAGGAGE HANDLERS.
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