NASA Air Safety Survey: Redacted Air Carrier Survey Responses with Unknowns in Flight Activity Fields


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Section D - a brief set of questions designed to elicit respondent feedback on the interview experience. Note: The responses to free text narrative questions D3A and D5 were disaggregated from the parent survey responses and were subsequently randomized.

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Editor's note: Comments that caught my eye are bold and red typeface.

  • OUTDATED ATC
  • DURING BAD WEATHER EVENTS AT DESTINATION AND DEPARTURE AIRPORTS, IT WOULD BE HELPFUL IF ATC RESPONDED
  • QUICKER TO HEADING CHANGE REQUEST FOR WEATHER DEVIATIONS.
  • PILOTS SHOULD BE ARMED
  • EXCESSIVE TRAFFIC CONGESTION DURING GROUND OPERATIONS AT ARRIVALS, RADIO FREQUENCY CONGESTION
  • FLYING FATIGUE, SOMETIMES AVERAGE OVER 12-HOUR DUTY DAYS, CAN HURT ALERTNESS
  • MENTAL ATTITUDE THAT CREW IS PUT INTO BECAUSE OF GROUND SECURITY CHECKS. START DAY OFF GOOD BUT THEN GET SLAMMED AND RUINS MY WHOLE DAY.
  • RUNWAY INCURSION PROBLEMS AND BLOCKED FREQUENCIES
  • PILOT FATIGUE
  • AIR TRAFFIC IS BOUND TO SEPARATE AIRCRAFTS BY AIR SPACE TO AIRSPACE INSTEAD OF AIRCRAFT TO AIRCRAFT.
  • WAKE TURBULENCE, RUDDER
  • ATC
  • TOUCHING ON ATC STUFF, SHOULD GET DEEPER INTO HOW ATC IS DEALING WITH TRAFFIC AND HOW THEY ARE HANDLING THE PRESSURE (PILOTS CAN TELL THEN THAT CONTROLLERS ARE GETTING TOO STRESSED OUT).
  • PRM APPROACHES, CLOSE APPROACHES, AUTOMATED PLANES, TRAINING INSUFFICIENT, MONITORING 2 FREQUENCIES AT ONCE
  • LAHSO (LAND AND HOLD SHORT OPERATIONS).
  • THE WAKE TURBULENCE ISSUE IS THAT THEY HAVE SEPARATION REQUIREMENTS BUT THEY REALLY TRY TO PUSH THAT ALL THE TIME AND REALLY NEED TO STICK TO THE MILEAGE AND TIME REQUIREMENTS FOR ARRIVING AND DEPARTING AIRCRAFT; PLANES LAND AT BUSY AIRPORTS WAY TOO CLOSE.
  • ATC SYSTEM CAN'T HANDLE NUMBER OF FLIGHTS 2 YEARS AGO
  • SEVERE WEATHER CONDITIONS IN [LOCATION A] AND VERY FEW AIRPORTS - LONG DISTANCES BETWEEN THEM A BIG SAFETY HAZARD.
  • STANDARD ARRIVAL AND DEPARTURE ROUTING-THERE IS NO RHYME OR REASON TO IT. ALSO, EXTENSIVE VECTORING TO ACHIEVE SEPARATION IS A PROBLEM.
  • AIRPORT SATURATION; [AIRPORT X] AND [AIRPORT Y]
  • RAIDO CONGESTION ON THE GROUND AND IN THE AIR
  • MARKINGS ON TAXIWAYS ARE UNCLEAR IF NOT FAMILIAR WITH AIRPORT. SIGNS MAY BE FOR YOUR TAXIWAY OR THE PARALLEL ONE.
  • [LOCATION X]: COMBINATION OF FACTORS, ATC SPEAK IN SPANISH WHICH PREVENTS THE PILOTS FROM GETTING A SENSE OF WHAT IS HAPPENING.
  • ADDRESSING AIR TRAFFIC CONTROL REQUIREMENTS, AUTOMATIC UPLINK OF COMMUNICATIONS SHOULD BE ADDRESSED AND SHOULD NO LONGER BE MANUAL.

Rev 2 Page 14 of 22

  • CREW REST, DUTY LIMITATION
  • HIGH SPEED ON SHORT APPROACH; LAST MINUTE CHANGES ON ARRIVAL; LOST OF COMMUNICATION WITH ATC; AIRCRAFTS STACK TOO CLOSE ON APPROACH FOR LANDING.
  • BANKRUTPCY AND FINANCIAL LIABILITY. NEW HIRE QUALIICATIONS. PILOT COMPENSATION FOR LESS EXPERIENCED PEOPLE.
  • ON THE OCEANIC CROSSINGS THE RADIO FREQUENCIES ARE TERRIBLE
  • RELIABILITY OF TSA
  • ASK ABOUT MAINTENANCE AND DEFERRED PLANES; A MECHANIC SAID "I'M NOT HERE TO FIX IT, JUST TO DEFER IT."
  • PRESSURE TO DO FLIGHTS BY THE COMPANY WHICH YOU DON'T FEEL CONFIDENT ABOUT CONCERNING RULES, ETC.
  • ATC COMMUNICATIONS
  • GROUND SIGNAGE
  • PILOTS NEEDS MORE REST
  • LAND AND HOLD SHORT CLEARANCE AT [AIRPORT X] AND [AIRPORT Y].
  • ATC RESTRICTIONS CONCERNING AIRCRAFT AT HIGH DENSITY AIRPORTS DURING SWAP.
  • SECURITY - THERE NEEDS TO BE A TIGHTER, NATIONAL SECURITY SCREENING FOR ALL PERSONS WITH ACCESS TO AIRPLANES.
  • ATC QUESTIONS
  • FREQUENCY CONGESTION, FLOW CONTROL PROCEDURES, AMOUNT OF WORK FOR EACH CONTROLLER
  • PILOTS NEEDS TO MAKE THE SURVEY QUESTIONS, BECAUSE THESE QUESTIONS ARE STUPID, AND THE PEOPLE BEHIND THE DESK NEED TO BE DOING THE SURVEY.
  • THE HEIGHTENED SENSE OF OPERATIONS AT [AIRPORT X]. THE NEW CRITERIA GIVES YOU A SENSE OF STRESS.
  • PILOTS IGNORE THE COMMUNICATION
  • INCONSISTENT AND ILLOGICAL SCREENING OF CREWMEMBERS AT AIRPORTS; INADEQUATE SCREENING OF CHECKED LUGGAGE ON BOARD AIRCRAFT, IT IS STILL POSSIBLE TO PLACE PLASTIC EXPLOSIVES ON BOARD AIRCRAFT.
  • RUNWAY AND AIRPORT MARKINGS, CREWMEMBERS BEING DISTRACTED BY WHATS GOING ON IN THEIR INDUSTRY - FINANCIAL WELL BEING OF THEIR COMPANY.
  • IN TRAIL SPACING IN ALTITUDE BEGINS TO IMPACT ARRIVALS BECAUSE OF FUEL
  • IMPROPER WEIGHT MANIFEST
  • COMMUNICATION, CONGESTION, LACK OF REAL TIME WEATHER DISPLAYS ON FLIGHT DECK
  • CONGESTED AND CLOGGED UP FREQUENCIES, UHF AND VHF SHOULD BE UNIFORM (HEARING TWO SETS OF VOICES).
  • THE CONGESTION PROBLEMS
  • SLEEP DEPRIVATION NOT BEING ADDRESSED FOR LONG-LEGS, INTERNATIONAL FLYING FOR EXAMPLE. PILOT FATIGUE
  • LEADING TO SAFETY PROBLEMS.
  • SECURITY AT AIRPORT

Rev 2 Page 15 of 22

  • SEVERE WEATHER CLOSENESS, TO COMPLY WITH ATC REQUIREMENT TO STAY AWAY FROM MILITARY AIRSPACE.
  • TURBULENCE AT HIGH ALTITUDE
  • RADIO TRAFFIC CONGESTION
  • ATC GIVES PREFERENTIAL TREATMENT TO CERTAIN AIRLINES, NAMELY [AIRLINE A] AND PILOTS CONSIDER THAT UNFAIR AND UNSAFE.
  • SOME OF THE NEW FLIGHT MANAGEMENT SYSTEMS THAT'S ON PLANES, WE'RE HAVING PROBLEMS WITH THEM, ESPECIALLY [BRAND A].
  • TERRORIST AND HIJACKING
  • SOMETIMES YOU THINK YOU HEAR WHAT YOU HEAR FROM A FOREIGN CONTROLLER BUT IT'S UNCLEAR BECAUSE OF LANGUAGE PROBLEMS
  • REGIONAL JETS CLOG UP THE SYSTEM, SHOULD BE AT SECONDARY AIRPORTS. THEIR EXPERIENCE IS LESS. IF REDUCED
  • VERTICAL SEPARATION MINIMUMS WILL BE A CONCERN.
  • RADIO PROBLEMS
  • WEATHER FORECAST BEING MORE CORRECT
  • A NUMBER OF DEPARTURES THROUGHOUT THE U.S. ARE POORLY LAID OUT AND THESE ARE DANGEROUS.
  • PILOT FATIGUE
  • AIRSPACE SATURATION BY SMALL JETS; PROBLEMS OBTAINING TIMELY AND ACCURATE WEATHER INFORMATION
  • [AIRPORT X] ATC
  • OVERCROWDING IN AIRPORTS
  • CLEARANCE CHANGES
  • COMMUNICATION ISSUES BETWEEN ATC AND PILOTS, CONGESTION ISSUES.
  • CREW REST
  • LIKE SOUNDING CALL SIGNS
  • CREW REST
  • FUEL PROBLEMS
  • TOO MUCH TRAFFIC
  • GROUND HANDLING AND APPROACH VERY BUSY ON ATC FREQUENCY. NO READBACKS GIVEN.
  • [LOCATION A] HAS LOTS OF AIRPORTS THAT HAVE INSTRUMENT APPROACHES WITHOUT WEATHER REPORTS.
  • KEEPING US HIGH ON APPROACH IS DANGEROUS, PUSH TO GET PILOTS TO FOLLOW OTHER AIRCRAFT RATHER THAN GIVE SPECIFIC INFORMATION.
  • ATC BEING RUDE AND UNPROFFESSIONAL IS A SAFTETY ISSUE.
  • APPROCH TO [AIRPORT X]

Rev 2 Page 16 of 22

  • AT [AIRPORT X], FOR EXAMPLE, WHEN HOLDING SHORT, BOTH PILOTS ARE ASKED TO MONITOR TOWER FREQUENCY. WE ARE ALSO TOLD TO CALL OUR COMPANY TO GET GATE INFORMATION AND THIS MEANS WE HAVE TO LEAVE TOWER FREQUENCY. THERE IS TOO MUCH UNNECESSARY DISCUSSION ON APPROACH.
  • CREWMWMBER FATIGUE
  • DIFFICULITY IN FINDING AN ASSIGNED FIX
  • THE ONE ABOUT HAVING UP TO DATE NATIONAL WEATHER SERVICE UPLINK ON ALL AIRCRAFT AND THE WAY AIR CREW ARE SCREENED; WE SHOULD HAVE SOME TYPE OF SPECIFIC IDENTIFICATION TO GET US THROUGH SECURITY WHEN RAMPERS HAVE TOTAL ACCESS.
  • HOW MANY TIMES HAVE YOU BEEN REROUTED FOR NO GOOD REASON? POOR TIMING AND PLANNING AND CAUSES A SCRAMBLE IN THE COCKPIT. HELD AT AN ABSOLUTE MINIMUM UNLESS THERE'S A GOOD REASON AND NOT FOR THE CONVENIENCE FOR THE CONTROLLERS.
  • CONTROLLERS NOT RESPECTING WAKE TURBULENCE FROM OTHER AIRCRAFT ON DEPARTURE VISUAL APPROACHES INTO [AIRPORT X].
  • THE DELAY SYSTEM DURING ADVERSE WEATHER-IT APPEARS AS THOUGH THE ATC SYSTEM IS NOT AS PROPERLY EQUIPPED OR EFFICIENT IN HANDLING THE MOST MINOR OF WEATHER INCIDENTS, PARTICULARLY IN [LOCATION A].
  • CREWMEMBER FATIGUE
  • HAD A CATEGORY 3 APPROACH. THERE WAS A PLANE ON RUNWAY. VERY POOR CONTROLLING BY ATC. ALSO, NOT ENOUGH CONTROLLERS. CONTROLLERS WORKING 3, 4, OR 5 FREQUENCIES AND WE DON'T KNOW TO WHOM HE IS SPEAKING TO.
  • YOU'VE GOT TOO MANY PLANES IN THE SAME SPOT AS 10 YEARS AGO--FLOW PROBLEMS HAVEN'T IMPROVED
  • ATC IS COMPROMISING SAFETY BY REROUTING FOR WEATHER THAT DOES NOT EXIST AT THAT TIME WHICH WILL CUT IN TO
  • FUEL RESERVES
  • T-CAS
  • AIRPORT MARKING SIGNS
  • SECURITY TOO OFTEN INFRINGES ON FLIGHT CHECK TIME, AND SLOWS PREFLIGHT CHECKS BY AT LEAST 20 MINUTES.
  • SECURITY HAS BECOME MORE OF AN HARRASMENT THAN A DETERENT.
  • WEATHER BRIEFING HAS ALWAYS BEEN A SERIOUS PROBLEM.
  • AIR TRAFFIC CONTROL
  • AIR TRAFFIC SYSTEM IS DEPLORABLE AND DOES NOT MOVE ENOUGH PLANES.
  • CREW REST, PILOT FATIGUE
  • TRAFFIC CONGESTION AT HUB AIRPORTS, CREW FATIGUE
  • CLOSE SPACING IN TERMINAL AREAS - RUNWAYS WITH ARRIVING AND DEPARTING AIRCRAFTS TOO CLOSE TO EACH OTHER.

Rev 2 Page 17 of 22

  • HAD A PASSENGER SMOKING IN CABIN AND THERE IS A PROBLEM OF PASSENGERS USING CELL PHONES DURING FLIGHT.
  • CONTROLLERA DON'T UNDERSTAND ABOUT AIRSPEED.
  • FREQUENCY CONGESTION IS A PROBLEM; DATA LINKS, INSTEAD OF VERBAL COMMUNICATION, WOULD BE BENEFICIAL AND
  • SAFER
  • DUTY LIMITS
  • LAST MINUTE CHANGES ON ATC CLEARANCES ARE CONFUSING, ESPECIALLY IN [LOCATION A].
  • SURVEY SHOULD BE GEARED TO AUTOMATION
  • LAST MINUTE CHANGES GIVEN WHILE TOUCHING DOWN AND ROLLING OUT SEVERAL PARTS TO THE LAND INSTRUCTIONS.
  • SECURITY ISSUES - CONCERNING IDENTIFICATION OF AIR MARSHALS AND FAA INSPECTORS, SPECIAL RULES FOR
  • APPROACHES INTO [LOCATION A].
  • THE SECURITY PROBLEMS IN THE AIRPORTS. THEY ARE FIGHTING THE WRONG PROBLEMS. IT IS NOT THE PILOTS. PILOTS NEED TO BE ARMED. THEY HAVE AN UNUSAL AMOUNT OF SECURITY PROCEDURES FOR THE PILOTS YET NOBODY TALKS ABOUT SECURITY PROCEDURES FOR MECHANICS.
  • COMPACTED ARRIVALS AND DEPARTURES
  • MOST OF IT IS TRAFFIC CONGESTION; CLOSE DEPARTURES AND LANDINGS; THEN THEY DON'T GET BACK TO YOU BECAUSE
  • IT'S SO CROWDED OUT THERE.
  • POSITIVE CHANGEOVER OF GROUND FREQUENCIES
  • TOO MANY AIRCRAFT FLYING INTO CERTAIN AIRPORTS AROUND THE COUNTRY.
  • TOO MANY AIRPLANES, NEED TO HAVE A VERY, VERY CONTROLLED ENVIRONMENT.
  • RADIO AND TRAFFIC CONGESTION BIGGEST ISSUES. ALSO, [LOCATION A] RADIO PROBLEM.
  • QUALITY OF ATC CONTROLLERS
  • ON MY PLANES, ATC CAN ONLY ASK ME TO SLOW DOWN OR COME DOWN BUT NOT BOTH. THEY ARE NOT PILOTS AND ARE NOT AWARE OF MY PLANE'S CAPABILITIES
  • ACCURACY OF THE TAKEOFF DATA THAT THEY RECEIVE, MANY TIMES THE INFORMATION IS NOT ACCURATE
  • ATC ON MULTIPLE FREQUENCIES
  • HOW MANY READ THE NEWSPAPER. DO NOT PAY ATTENTION TO EVENTS THAT OCCURED EN ROUTE OR MONITORING AIRCRAFT INSTRUMENTS.
  • TOO MANY IDIOTS FLYING AIRPLANES TODAY, LANDING AIRPLANES 2 1/2 MILES APART FROM EACH OTHER. INCREASING
  • NUMBER OF LANDINGS PER HOUR . STRETCHING AIRPLANES FOR LANDING OUT SO FAR THAT RESERVE FUEL IS BEING
  • COMPROMISED. SLOWING AIRPLANES SO THEY HAVE TO PUT THE LANDING GEAR OUT 30 MILES OUT ALL IN ORDER REDUCED VERTICAL SEPARATION FORTHCOMING

Rev 2 Page 18 of 22

  • TRAFFIC CONGESTION ON THE GROUND AT CERTAIN AIRPORTS.
  • MORE EMPHASIS ON FREQUENCY CONGESTION AND CONTROLLERS USING MULT FREQUENCIES, CONFUSION, FRUSTRATION, ALSO CONTROLLER OVERLOAD.
  • CONGESTION TOO MUCH. EITHER PLANES OR IN THE AIR.
  • LANGUAGE DIFFERENCES, COMMUNICATION ISSUES
  • LARGER AIRPORTS ARE GETTING HEAVY AMOUNTS OF SMALLER AIRCRAFTS THAT FLY SLOWER SPEEDS.
  • SECURITY-TSA
  • AS AN AVIATION INDUSTRY WE HAVE TO BE MORE COGNIZANT OF THE AIR VEHICLE STRUCTURAL MODEL. AS WE CROSS EACH OTHER, WE'RE GETTING CLOSER AND CLOSER AS THE AIR SPACE IS GETTING MORE CROWDED; TAXIING ARUND THE TERMINAL AND GROUND VEHICLES.
  • LARGE AIRPORTS WITH CONGESTION ON THE GROUND, FOR EXAMPLE, [AIRPORT X], [AIRPORT Y] CLEARANCE.
  • FUEL BEING CUT TO MINIMUM BECAUSE OF BUDGET.
  • FREQUENCY CONGESTION IS A PROBLEM.
  • [AIRCRAFT TYPE A] CONFLICTS WITH SPEED CONTROL, SPECIFICALLY TRAFFIC SEPARATION WITH [AIRCRAFT TYPE A].
  • AIR TRAFFIC CONTROL OVERLOAD, NUMBER OF DELAYS, THE ABILITY OF THE CONTROLS AND SYSTEMS ARE LAGGING BEHIND THE TRAFFIC THAT IS HAPPENING, SUFFERING FROM CONSTANT GROUND DELAYS. AND THE VOLUME OF TRAFFIC OVERWHELMED DURING CERTIAN TIME PERIODS.
  • ATC CONGESTION, USE OF COMMUTER JETS USING SAME ALTITUDE AT SLOWER SPEEDS, PASSENGER DISRESPECT TOWARD CREW.
  • TIGHT SPACING ON APPROACHES
  • LAND AND HOLD SHORT IS USED BY CONTROLLERS WITHOUT REGARD FOR PILOT.
  • NON-STANDARD TRANSITION ALTITUDE AND TRANSITION LEVELS.
  • DISTRACTIONS IN THE COCKPIT GIVEN WORRY AND STRESS CURRENTLY EXPERIENCED BY CREWMEMBERS DUE TO
  • EMPLOYMENT UNCERTAINTY OR JOB INSECURITY.
  • DEALING WITH AIRPORT SECURITY
  • CREW REST, FATIGUE
  • AIRCRAFT SEPARATION ON APPROACH, REGARDING AIRSPEED COMPATIBILITY AND SEPARATION ITSELF; JAMMED IN TOO TIGHT, TOO CLOSE TO THE TAILS
  • FATIGUE (PILOT) DUE TO OVERSCHEDULING
  • TURBULENCE REPORTS AND ITS USE - SPECIFICALLY OVER INTERNATIONAL ROUNDS.
  • ATC INSTRUCTIONS TO VECTOR INSTEAD OF HOLD ON APPRAOCH COULD LEAD TO FUEL LOSS - UNCERTAINTY OF FINAL DESTINATION. WRONG FREQUENCY DUE TO SEVERAL OPERATED BY ATC, AND LACK OF FEEDBACK FROM ATC ON PILOTS' READ-BACK OF INSTRUCTIONS.

Rev 2 Page 19 of 22

  • ASK ABOUT CONTENTS OF CARGO AND SECURITY, ALSO NUMBER OF HOURS FLOWN, FATIGUE, AND SCHEDULING PRACTICES.
  • PILOT FATIGUE, INADEQUATE CREW REST, ATC STAFFING AND COMMUNICATION ABILITIES, TRAINING FOR CABIN CREWS REGARDING SELF-DEFENSE NOT ADEQUATE.
  • THE NEED FOR SKY MARSHALS
  • I'VE NOTICED THAT MANY FOREIGN CONTROLLERS DON'T SPEAK ENGLISH EVEN THOUGH THEY SHOULD AND IT'S DIFFICULT TO GET THROUGH THE GIBBERISH. ALSO PLANES PACKED UP FOR TAKE-OFFS AND LANDINGS - THE TOWER NEEDS TO SPACE THEM BETTER FOR LANDING AND DEPARTURE.
  • WEATHER-RELATED DELAY PROGRAMS

Rev 2 Page 20 of 22

  • RESPONDENT SAID HAVE SURVEY ONLY COVER [X] DAYS SO THEY REMEMBER ALL OF THE EVENTS
  • INTERNET GREAT IDEA
  • PRE-EVENT X WE HAD HEARINGS, THEN TRAFFIC DECREASED AND NOW WE'RE BACK TO A HIGH VOLUME OF TRAFFIC, WITH
  • NOT ENOUGH SPACING IN BETWEEN PLANES AT TAKE-OFFS, LANDINGS, AND RUNWAY INCURSIONS. IT'S A ZOO OUT THERE!
  • USING THE INTERNET OR E-MAIL WOULD BE BETTER THAN THE TELEPHONE.
  • DOING A GREAT JOB
  • NON-PRECISION APPROACHES SHOULD BE FLOWN BY AIR CARRIER X CARRIERS, ESPECIALLY AT AIRPORTS SUCH AS AIRPORT X. ALSO FEELS THAT DUTY SCHEDULES, ESPECIALLY NIGHT DUTY, SHOULD BE REVIEWED IN RELATION TO SAFETY.
  • SECURITY AND TIGHTER SCREENING OF PERSONS WHO HAVE ACCESS TO THE PLANES
  • I'M GRATEFUL THAT YOU GUYS ARE INVOLVED IN THIS. FOR YEARS WE HAVE TRUSTED NASA TO DEAL FAIRLY WITH SAFETY ISSUES.
  • RESPONDENT WANTS TO SEE THE QUESTIONS IN ADVANCE IN ORDER TO PROVIDE A BETTER REPORT.
  • POSSIBLY COMMUNICATE TO THE RESPONDENT TO TAKE NOTES ABOUT INCIDENTS AS THEY SEE THEM SO THEY CAN BE
  • BETTER PREPARED THE NEXT TIME THEY ARE INTERVIEWED (I.E., E-MAIL).
  • WOULD BE NICE TO DO THE SURVEY ON THE INTERNET. THAT WAY IT WOULD BE FAR LESS TIME CONSUMING AND COSTLY
  • HAVING INTERVIEWERS CALL AND NOT GETTING A RESPONDENT AT A CONVENIENT TIME TO CONDUCT THE INTERVIEW.
  • FREQUENCY CONGESTION COULD BECOME A PROBLEM
  • THE QUESTIONS SHOULD HAVE LESS GREY AREA.
  • I DID IT BEFORE. IT IS WORTHLESS. 60 DAYS IS TOO SHORT. DON'T CALL ME AGAIN
  • NEED TO HIRE MORE ENGLISH SPEAKING ATC
  • GOOD. WISH IT HAD BEEN OVER A LARGER PERIOD OF TIME.
  • TO CHANGE THE PROBLEM I'M TALKING ABOUT; EARLIER ATC WERE MORE FACILE AND ABLE TO MAKE ADJUSTMENTS, BUT NOW THEY'RE UNABLE TO ADAPT AND COME UP WITH ANY ALTERNATE PLANS. THIS IS A SERIOUS PROBLEM.
  • AIRPORT X HAS TAILWIND. I WILL NOT LAND WITH A TAILWIND. A NOISE ABATEMENT PROBLEM I THINK. IT IS NOT BAD
  • UNLESS IT IS ICE. I WILL DIVERT.
  • WISH THEY HAD MORE OF THEM. SHOULD HAVE MORE SURVEYS DIRECTED AT COMPANY MANAGEMENT, NOTHING ABOUT
  • MAINTENANCE ON SURVEY.
  • I HAD [event] BECAUSE THERE WAS [activity]. WE ARE HAVING A PROBLEM OF PASSENGERS USING CELL PHONES DURING
  • FLIGHT
  • ADDING MORE SPACE FOR ADDITIONAL INFORMATION, A NARRATIVE PART FOR PHRASES THAT YOU ARE ABLE TO GIVE
  • MORE DETAILS FOR SEVERAL QUESTIONS

Rev 2 Page 21 of 22

  • YOU HAVE BAGGAGE HANDLERS, CLEANING PERSONNEL, CATERERS, AND ANYBODY ELSE THAT HAS ACCESS TO THE AIRPLANE; ARE THEY SUBJECT TO THE SAME DRACONIAN SECURITY PROCEDURE THAT THE PILOTS ARE SUBJECT TO?
  • GO INTO MORE DEPTH REGARDING TRAFFIC CONGESTION AND HOW BUSY IT IS. THE AREA AND THE DELAYS ARE JUST OUT
  • OF CONTROL; YOU'LL SIT THERE FOR AN HOUR WITH THE DOOR CLOSED AND THE POOR ATC GUYS ARE GETTING VERY
  • TESTY BECAUSE OF ALL THE TRAFFIC TRYING TO GET O
  • VERY GOOD QUESTIONS
  • IT'S TAKING OVER 3 YEARS FOR NASA TO FIGURE OUT THERE ARE NO SAFETY PROBLEMS?
  • I HOPE I WILL BE ABLE TO FIND OUT ABOUT THE RESULTS OF THIS STUDY.
  • [X] DAYS IS NOT ENOUGH TIME
  • LAST [X] DAYS NEEDS TO BE EXPANDED INTO A LONGER TIME PERIOD. [X] DAYS IS TOO LIMITED. DILUTES THE
  • OCCURRENCES.
  • RUNWAY MARKERS DO NOT MAKE SENSE, ATIS NEEDS TO HAVE TEMPERATURE DEW POINT IN TENTHS
  • PUT SURVEY ON INTERNET AND IT WOULD BE MORE BENEFICIAL FOR SURVEY

Rev 2 Page 22 of 22

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