From: NASA HQ
Posted: Friday, December 18, 2009
Subject: Agency Planned IT Outage Starts December 18
Date: Thursday, December 17, 2009
Office of the Chief Information Officer
Subject: Agency Planned IT Outage
To: All NASA Agency e-mail users (nasa.gov)
Date: December 18 to 20, 2009
Activity 1. NASA Enterprise Applications Competency Center (NEACC) maintenance activity affecting NASA employees using the WebTADS Time and Attendance System.
Eastern: Friday, 10 p.m. to Saturday, 8 a.m.
Central: Friday, 9 p.m. to Saturday, 7 a.m.
Pacific: Friday, 7 p.m. to Saturday, 5 a.m.
Activity 2. NEACC maintenance activity affecting customers of selected NEACC applications (link provided below).
Eastern: Friday, 10 p.m. to Sunday, 1 p.m.
Central: Friday, 9 p.m. to Sunday, noon
Pacific: Friday, 7 p.m. to Sunday, 10 a.m.
Activity 3. NASA Data Center (NDC) Private/Public Network upgrade
affecting users of some NDC services (link provided below).
Eastern: Friday, midnight to Saturday, 8 a.m.
Central: Friday, 11 p.m. to Saturday, 7 a.m.
Pacific: Friday, 9 p.m. to Saturday, 5 a.m.
Enhanced network management, accessibility, and system performance
This notification covers the NASA Data Center Network Upgrade and activities performed by the NEACC.
Activity 1. The WebTADS Time and Attendance System will be unavailable
for all users during this activity window.
For Activity 2 (NEACC Applications) and Activity 3 (NDC Private/Public Network), browse to the OCIO Web site for lists of services affected.
NEACC Customer Care: MSFC-CUSTOMER-CARE-NEACC@mail.nasa.gov
NDC Operations Desk: 256-544-4404
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